Terms of Service

Last updated: November 23, 2024

1. Introduction

Welcome to Content-Gap.com ("website"), operated by Precious Pics Production Inc. ("Company", "we", "us", or "our"), a Florida corporation. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Service Scope and Deliverables

2.1 Content Creation Services

Our services include the creation of User Generated Content (UGC) style videos, on-site production, video editing, and related content creation services. The specific scope of services depends on your selected package, as detailed on our website. All packages are subject to these Terms and additional terms specific to each service level.

2.2 Service-Specific Terms

  • One-Time Services: These are limited-time offerings intended for new clients. The Company reserves the right to decline repeated one-time service purchases from the same client or related entities.
  • Monthly Subscriptions: Require a minimum 3-month commitment for initial signup. Services are delivered on a rolling basis throughout the month, with specific shooting and delivery schedules to be coordinated between parties.
  • Enterprise Services: May require additional terms and conditions specified in a separate agreement, which shall be incorporated into these Terms by reference.

3. Content Creation and Delivery

3.1 Delivery Timeline

Standard delivery timeline is 10-15 business days from the date of production. Complex projects may require up to 30 business days. The Company shall not be held liable for delays in delivery due to the creative nature of the process, client feedback delays, or factors beyond our reasonable control.

3.2 Content Formats and Specifications

Unless otherwise specified, all videos will be delivered in standard social media formats suitable for TikTok, Instagram, and similar platforms. Custom format requests must be specified before production and may incur additional charges.

3.3 Music and Audio Rights

By default, all content is delivered with royalty-free background music and voiceovers selected by our creative team. If Client requests specific music tracks:

  • Client shall be solely responsible for obtaining all necessary licenses and rights for requested music
  • Client shall indemnify and hold the Company harmless from any claims, damages, or expenses arising from the use of requested music
  • Company reserves the right to reject music requests that may pose legal risks
  • Any fees associated with music licensing shall be borne by the Client

4. Revision Policy and Content Usage

4.1 Revision Terms

Each content piece includes two (2) rounds of revisions under these conditions:

  • Revision requests must be submitted within 7 days of initial delivery
  • All revision requests for a content piece must be consolidated and submitted simultaneously
  • Additional revision rounds will incur charges at our standard hourly rate
  • Major creative direction changes may be treated as new projects

4.2 Content Usage Restrictions

Each delivered content piece is licensed for a single use/posting. The following activities are expressly prohibited:

  • Reposting original deliveries after requesting revisions
  • Using revision requests to create multiple versions for multiple uses
  • Editing or modifying delivered content without Company's written permission
  • Transferring usage rights to third parties

Violation of these restrictions may result in immediate service termination and additional charges.

5. Rights and Ownership

5.1 Intellectual Property

Upon full payment, Client receives a non-exclusive, worldwide license to use the delivered content for agreed-upon business purposes. The Company retains:

  • All intellectual property rights to created content
  • Ownership of raw footage and production materials
  • Right to refuse additional licenses or modifications

5.2 Portfolio Rights and Disclosure

By default, all client content is treated as confidential and will not be shared or displayed publicly by the Company. The Company may request written permission to:

  • Include delivered content in Company's portfolio
  • Use content for marketing purposes
  • Share case studies featuring the Client's success

Such usage will only occur with explicit written consent from the Client, which can be withdrawn at any time with 30 days' notice.

6. Payment Terms and Billing

We accept the following payment methods:

  • Credit/Debit Cards (3% processing fee applies)
  • Zelle, PayPal, ACH, Wire Transfer (no additional fee)

Monthly subscriptions are billed in advance. Services commence upon payment receipt. All fees are non-refundable unless otherwise specified in our refund policy.

7. Cancellation and Termination

Monthly subscriptions require 30-day written notice for cancellation. The Company reserves the right to terminate services immediately for:

  • Violation of these Terms
  • Non-payment or payment disputes
  • Abusive behavior towards staff
  • Excessive or unreasonable demands

8. Indemnification

Client agrees to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Client-provided materials, including but not limited to music, images, and branding elements
  • Client's use of the content in violation of these Terms
  • Client's violation of any third-party rights
  • Any misrepresentation made by Client

9. Limitation of Liability

Company's total liability shall be limited to the amount paid for the specific service in question. We are not liable for any indirect, consequential, or incidental damages.

10. Governing Law

These Terms shall be governed by Florida law. Any disputes shall be subject to the exclusive jurisdiction of Florida courts. The prevailing party in any legal action shall be entitled to recover reasonable attorneys' fees and costs.

11. Contact Information

For any questions regarding these Terms, please contact us at:
Precious Pics Production Inc.
6700 Indian creek Dr, ste 908, Miami Beach, Florida 33141
Email: [email protected]
Phone: (866) 556-2566